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When analyzing sensitive topics, clear and effective workplace conversations are crucial for strengthening trust and fostering inclusion among teams. While many acknowledge the importance of engaging in these uncomfortable discussions, barriers to that engagement include the fear of using the wrong terminology, offending someone, or worrying that we may need to reveal personal feelings. Addressing and understanding these concerns is essential as it allows us to identify the root of our discomfort.
In this session, we will discuss strategies to anticipate and plan for difficult conversations to help reduce anxiety, minimize avoidance, and foster confidence in handling sensitive situations in the workplace.
Learning Objectives:
- Identify sources of discomfort in workplace discussion on sensitive topics
- Distinguish the differences between sensitive, uncomfortable, and unexpected conversations
- Evaluate strategies for anticipating, initiating, and navigating difficult conversations
Jina Etienne, CPA, CGMA
Etienne Consulting
Diversity & Inclusion Consultant, Speaker & Trainer
[email protected]
(301) 778-5510
Jina is a consultant and speaker on diversity, inclusion, culture, and belonging. She creates training programs and workshops to help clients move forward in their D&I journey. She is a storyteller and speaks candidly about her experiences, hard lessons, and ‘aha’ moments that helped her understand the importance of individuality, the value of curiosity, and the courage it takes to “just” be yourself. Often described as “approachable” and “relatable” by her clients, she works with purpose and the intention of being engaging, practical, and immediately applicable to real-world situations. Jina draws from her unique background and mix of work experiences to offer examples and share insights designed to benefit everyone across the workplace ecosystem – executives, management, employees, and customers.
Previously, she was Principal Consultant at EtiennePartners (EP), a boutique consulting firm that offered a unique strategy development, workshops & coaching to leaders, executives and entrepreneurs. Co-founded with her husband, EP was a full-time partnership in both work and life. Although in different professions, their work often intersected around the importance of self-awareness in leadership and navigating conflict within teams. Combining their experiences, backgrounds, and work led to the development of their unique approach to D&I, which she continues to use in her practice today.
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About Our Presenter
Etienne Consulting's work is informed by their unique mix of experience in public accounting & business consulting, association management & member engagement, and diversity & inclusion consulting and training. Although in a variety of roles and industries, their work has always intersected around the importance of self-awareness in leadership, clarity of purpose, and navigating conflict within teams.
This led them to develop techniques to deepen awareness and strengthen communication — core skills necessary for driving meaningful change in organizations. They work with businesses and firms to infuse diversity, equity, and inclusion across all aspects of people experience, operations, policy, communications, branding, and community & social responsibility. Their training programs and workshops are designed to bridge the gap between diversity and inclusion by offering concrete skills and communication strategies teams and use to build teams capable of leveraging their full diversity to drive innovation, growth, and lasting cultural change. They also offer support in developing, implementing, executing, and reporting on D&I strategy.
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