Ms. Cooper is a Manager in RSM’s Management Consulting Practice and leads Operations for RSM’s Close & Reporting/BlackLine Practice with over 11 years of experience in the application. She is a proven accounting and customer-facing visionary and growth strategist who is focused on leading others to success by maximizing resources, talents, and passions.  

Prior to joining RSM, Ms. Cooper spent 18 years in various audit and controllership roles across multiple industries.  Her passion for accounting process improvement and automation led her to BlackLine where, over her 10-year tenure, she built out and led five different teams, including Customer Success and Account Management.  She was fortunate enough to be part of BlackLine’s successful rise from less than 100 customers to over 2000, and from private to public company.  She most recently was the Senior Director, Strategy, working with the CSO to drive strategies that shape BlackLine’s vision including the launch of their Voice of the Accountant (VoA) Program. 

Shana has had the unique opportunity to utilize her expertise in accounting, operational, and customer experience in entrepreneurial environments at both small and large organizations.  This makes her ideal to support RSM’s BlackLine Practice to ensure project excellence and operational efficiency.   

She has served clients across a number of industries including Professional Services, Technology, Retail, Healthcare, Consumer Products, Telecommunications, Financial Services, Insurance, and many others.

About Us: RSM US LLP is an audit, tax, and consulting firm, focused on the middle market in the United States and a member of the global accounting network RSM International. It is the fifth largest accounting firm in the United States.

RSM’s purpose is to deliver the power of being understood to our clients, colleagues and communities through world-class audit, tax and consulting services focused on middle market businesses. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today’s ever-changing business environment.